A Framework Applied

Storytelling for Adoption

Tactic: Earn the Search

If you sell to an audience that doesn't know your category exists, this is what a first move can look like. A :30 Super Bowl campaign for the permitting industry, played to a hundred million people on Sunday night, and the framework behind every call.

A Framework Applied July 2026 Edition Bruna Talarico

Storytelling for Adoption

Adoption is a human problem, and every product that sells itself as software has to eventually be adopted by a person. The four stages are what the story has to move through, in order, for the person to move at all: identity, behavior, trust, at scale.

The move is straightforward: don't explain the category. Instead, make it impossible to ignore. Storytelling for Adoption names the smallest specific act someone has to take next, and borrows an identity the audience already holds so the act feels obvious instead of instructed. When the story is doing its job, the product doesn't have to explain itself.

STAGE 01
Identity

Every audience already carries an identity. It can be a fandom, a job title, a grievance, a memory. Borrow one instead of trying to build one. Recognition is faster than introduction, and it costs the brand nothing.

STAGE 02
Behavior

Name the specific act you need next. A search, a visit, a DM, a screenshot. Awareness is the language a brand uses when it can't tell you what it wants people to do.

STAGE 03
Trust

The site, the next-day print ad, the reply that comes back within an hour. The behavior is only useful if the surfaces waiting on the other side of it do their job.

STAGE 04
At scale

This has to work at reach, not intimacy. A single dinner-party conversion is not the advantage; a Monday-morning search-volume spike is.

The tactic Earn the Search is one of the tactics inside Storytelling for Adoption. Here, the ad refuses to explain the product, on purpose. The search that follows is more valuable than any line of copy could be. The site closes the loop; the next-day print ad rewards the audience for having looked. The identity being borrowed here isn't the audience's job title. It's the instinct that paperwork can be a villain.

You don't outspend the room. You out-angle it.

Below: the work. The pitch is a :30 in-game Super Bowl spot. The brief is 200–400 words on why this creative and what I had to believe about the industry and the audience to make the call. The headline is a next-day New York Times print ad that closes the story the spot opens.

White fritillary

A :30 Super Bowl spot — storyboard.

30 seconds · in-game Narrated by Zendaya (as Rue) Starring Sydney Sweeney & Alexa Demie Reverse-montage Dark-comic
00:00 Cold open
Wide · 00:00 → Push in · 00:02
Wide shot: a coffin breaks the surface of the grave at night; two figures at the rim.
Wide
00:00
Push in: Cassie and Maddy at the graveside, clinging to each other.
Push in
00:02

Dead of night. The dark is almost total. We see a coffin breaking the surface and blowing soil and dust as it opens. At the rim, Cassie (Sydney Sweeney) and Maddy (Alexa Demie) are the only things the light finds. They scream and cling to each other as they process what they are seeing. The camera holds a beat too long, enough to be uncomfortable.

Rue — V.O. (Zendaya)

"This was Nate Jacobs. …Yeah. We'll get back to that."

00:04 – 00:11 Rewind
⏮ Reverse · 00:04 — 00:11
Wedding kiss fragment.
Wedding smile fragment.
Nate Jacobs among flowers.
Permit board fragment.
Bloody scream fragment.
Shears fragment.
Reverse

The image rips backward. Sound sucks into reverse. His whole collapse runs in fast-forward-reverse: a snake retreating up an air pipe, fists un-swinging, a wedding un-crashing. Fragmented, kinetic, never lingering on any one horror.

Rue — V.O. (Zendaya)

"Nate had everything. His dad's company. The big house. The girl."

00:12 The turn
Close on flower · 00:12
Close-up: a single white fritillary flower on untouched dirt.
Close on flower
00:12

The rewind decelerates. We pull off Nate, off the chaos, down to a patch of untouched dirt. And one small white flower.

Rue — V.O. (Zendaya)

"And then somebody found a flower. A rare one. The kind you're not allowed to build on."

00:18 Hold
Held · 00:18

Everything stills.

Rue — V.O. (Zendaya)

"All that. Undone by a little flower and a stack of paperwork he couldn't get through."

The voice tips toward you.

Rue — V.O. (Zendaya)

"Some things were never meant to get built."

"Yours?"

00:26 — Smash to black
[ BRAND ]
[ brand ].com
Length — 30 seconds

The Brief

200–400 words on why this spot, and what I had to believe.

The one thing I want the audience to walk away with

This 30-second Super Bowl ad is intentional about not explaining what the brand is or what it does. It has one objective: to make people feel the problem through a pop-culture reference that's cinematic, carries recognizable talent, and is built to travel and earn media.

The viewer should be left with a question — "What the hell is that?" — and then an inference: "they make things happen when they should (and if they should)."

The spot earns the search while the site does the explaining. The brand is a Series A, AI-native permitting platform that nobody at the party has heard of. That's exactly why this works: an unknown brand either wins the next morning's conversation or wastes the buy.

Why this creative direction

Brands already established in the zeitgeist can afford safe bets. Permitting platforms sell to chains, developers, and data-center builders, an audience not exactly glamorous. So I went the bold path, and discarded every version of the copy and treatment that softened it.

Euphoria's last season shows the demise of Nate Jacobs (Jacob Elordi) over a stalled construction project, where a permit fight over a protected flower becomes the one thing his menace couldn't move.

The delay buries him in debt, then in the ground, feet from those flowers. No writers' room could hand a permitting company a better gift.

We show his collapse in reverse, Rue (Zendaya) narrating, and the camera resting on the thing that outlived him.

The spot doesn't avert his death, nor does it play with an alternate ending. There is never a definition of permitting; it's present the entire time, even though it's never named. The paperwork is the punchline.

What I had to believe about the industry and the audience

The audience doesn't need to be taught. Instead, it needs to be intrigued, and it rewards recognition and wit over instruction. I had to believe the entire category is interesting enough to carry Zendaya and prestige-TV craft, and to show that paperwork can be a more ruthless villain than Nate, who held the title before. The permit fight lies at the root of a death that the entire country watched unfold.

Casting Zendaya as Rue preserves the show's voice instead of replacing it with a narrator selling software. "Some things were never meant to get built" is a position, and the follow-through — "Yours?" — is a question, not a pitch, because trusting the audience to answer it is one of the most confident things an unknown brand can do.

The Headline

There is a better option than running a print ad the same day. My recommendation is to run it the morning after instead.

Same-day, the line is a promise no one can read yet. The morning after, the whole country has watched Nate die. The page stops being an ad and becomes the verdict, and it lands straight into the Monday best-ads recap cycle. It's also a fraction of the cost of a Sunday spot, which is how a Series A company has to think about media. You don't outspend the room. You out-angle it.

Next-day print treatment · February 15, 2027

Working Notes

A short close.

The reason I made this: permitting is a traditional industry, safety-focused, risk-averse, bureaucratic by design. The challenge isn't that anyone's avoiding the work; it's that the category's own nature runs opposite to how you make something feel cinematic. Which is precisely where this framework earns its keep. When an industry built on caution shows up in a register that isn't cautious, the first company to try wins the search, the conversation, and the buy.

This was so much fun to make. I am passionate about helping brands in AI-native and adjacent categories say clearly what they actually give people, and designing the surfaces where those stories land.

If you want to work together, I'd love to talk.

Bruna Talarico

Content strategy · storytelling for adoption

brunatalarico@brunatalarico.com

linkedin.com/in/brunatalarico

July 2026